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  • Create a custom manual turntable

    Using a manual turntable has many benefits when scanning. Not only does it allow an easier and more ergonomic process, but also it is a simple yet effective solution to deal with hard-to-scan objects. Moreover, it is a portable solution and flexible on t...
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  • How to Use Geomagic Essentials and Solid Edge to Reverse Data Rapidly.

    Reverse Engineering Tutorial Step by Step How to reverse data rapidly when we have the scan data? Today’s article we will share you the method about using geomagic essentials & solid edge to do the reverse engineering step by step.   What you ...
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  • 7 hacks for efficient handheld 3d scanning

    Handheld 3D Scanning has enabled the flexible and mobile capturing of 3D data and is gaining popularity among businesses, professionals and hobbyists. The biggest challenge when getting started in Handheld 3D Scanning is practice. SHINING 3D equips you wi...
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  • Demystifying high detail mode in Handheld HD Scan

    Recently a new feature, the High Detail Mode, has been released. This new operation mode can be applied in the Handheld HD Scan Mode to extract the ultimate amount of details possible of the objects to be scanned. In this blog post, we´ll take a look at w...
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  • Things you might not know about the align mode

    Those who have been acquainted with EinScan-Series 3D scanners know that in the turntable scanning mode, except for Einscan-SE, every device has 3-4 kinds of align modes to choose from. But what´s the basis of choice for each these modes? In this blog po...
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  • Which is the most suitable 3d scanner based on the size of my projects?

    There are many types of 3D scanners, each suitable for specific applications. For small objects, such as jewelry, small parts and small accessories, a desktop high resolution 3D scanner is recommended.  For medium to large objects, the best cho...
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  • What are the applications of EinScan HX?

    By integrating blue light and laser, EinScan HX can be used in a wide range of applications with less limitation. Up to 1,200,000 points/s under rapid scan mode enable EinScan HX to scan large objects with high efficiency. Laser scanning technology enabl...
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  • Can EinScan HX do fixed scanning?

    EinScan HX has been designed as a handheld only device, matching the needs of medium to large size 3D scanning jobs of dark or black surfaces and metal casted industrial parts. If you require a multifunctional 3D scanner suitable for handheld scanning an...
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  • What is the file format output?

    It's included Shining3D scanning software (EXScan Pro) & SolidEdge Shining3D Edition.The Shining3D scanning software allows you to output as .obj, .stl, .asc, .ply, p3 or 3mf.For reverse engineering, a 3rd party software package such as SolidEdge Shining3...
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  • Can EinScan HX capture color data?

    Yes. EinScan HX has a built-in color camera. You can get the full color data in rapid scan mode.
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  • Can EinScan HX scan black and reflective surface objects?

    Yes. EinScan HX has laser scan mode, which is less sensitive to ambient light and thus delivering better performance in scanning reflective and dark colored surfaces.
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  • What are the post-processing functions of ExScan HX?

    Data simplification, hole filling, smooth, sharpen, cutting-plane selection and removal, measurement, movement, texture optimization. The digital toolkit comprising EXScan Scanning Software, SolidEdge SHINING 3D Edition and Geomagic Essentials (Optional)...
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  • What is the difference between blue laser light and white light for 3D scanning?

    Blue laser is a stronger light source, predestined to capture dark and reflective surfaces. As blue light occurs at a much lesser rate in our usual environment, it is used as a light source in 3d scanning avoiding heavy environment light interference and ...
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  • Does EinScan HX have other add-ons?

    No, there is no add-ons for EinScan HX. With built-in color camera, it supports full color texture capturing and tracking by texture. We have designed this 3D scanner in a way that it perfectly matches the needs of a wide range of rigid industrial applic...
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  • Is the color pack necessary to pick up skin textures?

    Yes, the Color Pack add-on module is required to capture color / texture.
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  • What is the file format output?

    It's included Shining3D scanning software (EXScan Pro) & SolidEdge Shining3D Edition.The Shining3D scanning software allows you to output as .obj, .stl, .asc, .ply, p3 or 3mf.For reverse engineering, a 3rd party software package such as SolidEdge Shining3...
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  • EinScan Pro HD Technical Specification

    Please see technical specification by this link. View EinScan Pro HD Technical Specification Sheet
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  • EinScan Pro HD User Manual & Quick Start Guide (PDF)

    Please view User Manual (PDF) & Quick Start Guide by following link. View EinScan Pro HD User Manual (PDF) View Quick Start Guide
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  • Is it compatible with 3d printers?

    The scanner software can automatically mesh to watertight 3D data. You can save the exported data as OBJ, STL, ASC and PLY. Choose the proper format for your 3D printer.
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  • What are the applications of EinScan H?

    By integrating LED structured light and invisible infrared light into one device, EinScan-H can be used in a wide range of applications. The invisible infrared light source provides a reliable solution to the problem of acquiring dark-coloured objects an...
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  • Can EinScan H do fixed scanning?

    EinScan H has been designed as a handheld only device, matching the needs of medium to large size 3D scanning jobs and color capturing. We recommend a size from 30cm around for a good scanning experience with high quality. If you require a multifunctiona...
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  • What is the file format output?

    It's included Shining3D scanning software (EXScan Pro) & SolidEdge Shining3D Edition.The Shining3D scanning software allows you to output as .obj, .stl, .asc, .ply, p3 or 3mf.For reverse engineering, a 3rd party software package such as SolidEdge Shining3...
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  • Can EinScan H capture color data?

    Yes, EinScan H has a built-in color camera and can capture full color data.
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  • What are the differences of human body scanning between EinScan H and EinScan Pro series?

    EinScan H has a larger single scanning range than EinScan Pro series which smoothes human body scanning enormously. The optimized alignment algorithm in Body Scan mode of EinScan H enables efficient alignment despite small movements of the scanned object ...
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  • Does EinScan H have other add-ons?

    We have designed this 3D scanner in a way that it perfectly matches the needs of doctors, designers, artists and whosoever requires a fast, compact, easy to use and reliable color 3D scanning solution.
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  • What is the recommended computer configuration for EinScan H?

    We would recommend running software in following system configuration: Windows 7 (64bit) or Windows 8 (64bit) or Windows 10 (64bit) 16 GB RAM or higher NVidia Graphics Card NVIDIA GeForce GTX 1060 or higher Processor: i7-8700 or higher (Please Note:...
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  • Is it compatible with 3d printers?

    The scanner software can automatically mesh to watertight 3D data. You can save the exported data as OBJ, STL, ASC and PLY. Choose the proper format for your 3D printer.
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  • Is the tripod in the picture included in the scanner?

    EinScan-SP has the tripod as its standard accessory, but you can buy separately the tripod for EinScan-SE using fixed scan mode.
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  • Is there any object that’s not suitable to scan with EinScan-SE & EinScan-SP?

    Objects beyond the scan range of the scanner, either too small or too big. Black, transparent or shiny object has to be sprayed powder before scanning.
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  • Can EinScan-SE and EinScan-SP capture texture?

    Yes. There is a built-in color camera inside the device. When you create new project, texture can be enabled or disabled.
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  • What’s the function of the software? Can I do reverse engineering or further design?

    The scanner comes with its own software to generate scan data and do some simple modifications. If you want to do reverse engineering or further design, you may use SolidEdge Shining3D Edition CAD software or a third-party software. We offer Solid Edge ...
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  • What data format could the scanner export? Can I use other software to edit?

    The scanner could export .asc, .stl, .obj, .ply etc. Yes, you can also edit the data via most popular 3rd party mesh edition software.
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  • How much weight could the turntable load?

    We would recommend 5kg at maximum.
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  • What is the light condition requested during scanning?

    Normal indoor light will be fine. It will reduce the scan quality if you use light too strong or variable as outdoor sunlight.
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  • What size of the model would be proper for scanning by EinScan-SE & EinScan-SP?

    The maximum volume of Auto scan mode is 200mm x 200mm x 200mm. As Fixed scan mode, we suggest maximum volume of 700mm x 700mm x 700mm for EinScan-SE and 1200mm x 1200mm x 1200mm for Einscan-SP.
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  • How long does it cost to finish a whole scan?

    It depends on the complexity and size of the object you want to scan and your proficiency of operation. In Fixed scan mode, for a single capture, EinScan-SE needs less than 8 seconds, while EinScan-SP needs less than 4 seconds. In Auto scan mode, EinSca...
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  • Is it compatible with 3d printers?

    The scanner software can automatically mesh to watertight 3D data. You can save the exported data as OBJ, STL, ASC and PLY. Choose the proper format for your 3D printer.
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  • EinScan-SE / EinScan-SP calibration keeps failing. What should I do?

    Disable ALL other cameras/imaging devices on you PC and disable antivirus software. Ensure there are no scratches on your calibration board.
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  • Set up your laptop

    After installing the latest software version from our downloads site, you might need to check your PC is properly set to start scanning.   TABLE OF CONTENTS 1. Make sure the software runs on the proper graphics processor 2. Stay updated 3. Are you ...
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  • Troubleshooting: Software crash when loading

    1. Check for latest software version from the following link: https://www.einscan.com/support/download/   2. Make sure all the Antivirus software are closed or adding the Shining3D folder to the whitelist.   3. Go to Device Manager Command, enable S...
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  • Troubleshooting Industrial Pack's Turntable Connection

    When you try fixed scan, but when check the "with turntable" checkbox it comes up with "Please connect the turntable.  Click home button and reenter this page" 1. Checking the connection of the power brick and USB cables, make sure they are well con...
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  • The Graphics Processing Unit (GPU)

    The different EinScan software are all based on CUDA architecture. This is the reason why using an NVIDIA Graphics Processing Unit (GPU) is a requirement. There are different NVIDIA GPU available, each one offering solutions for each personal prefer...
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  • What can I 3D scan?

    Generally, you can scan all visible, non transparent, not too dark, not-too-shiny surfaces that do not move for at least a few seconds of scanning time. Structured light 3D scanners need to cast light patterns onto the object in order to capture the surfa...
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  • I cannot open the 3D scan software. What should I do?

    Is the Antivirus running? Is Windows and Graphic card up to date? Is the camera setting of Windows On? Check admin rights, cameras are working in the device manager cameras and reinstall.
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  • The 3D scanner says it's "offline". How do I connect the 3D scanner to the software?

    Check that the green LED for the power supply is on. Are the fans running? Do you see the 3D scanner in device manager? Do the cables look okay? Does the USB 3.0 Port?
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  • Why am I not seeing any 3D scan data in the software?

    Are all the hardware components all working? Did you finish the calibration process correctly? Check that Windows and graphics card are up to date and ensure that antivirus software is not interfering. 
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  • Scans are not aligning, what's wrong?

    Please try to recalibrate your 3D scanner. Ensuring the 3D scanner is calibrated adequately is important to ensure you can capture and align the 3D scans.
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  • Does EinScan 3D scan files work with CAD software such as SolidWorks?

    The 3D images generated by EinScan 3D scanners are a "point cloud" mesh. Our scanning software supports to export STL, OBJ, 3MF, PLY etc format. You can import to SolidWorks or other CAD softwares. You can also buy the EinScan Reverse Engineering B...
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  • Can the 3D scan data be used for 3D printing or milling?

    For 3D printing / milling, they usually require a watertight 3D model, a model which has no holes, so that inside and outside are clearly defined. Ensure you save the scan as water tight models.  Yes, the scanning software can automatically mesh to ...
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